Privacy Policy
Last updated: March 2026
1. Introduction
Gremlin Group ("we", "us", or "our"), a trading name of Gremlin LTD, is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
2. Information We Collect
We may collect the following information:
- Contact form submissions: Name, email address, and message content when you contact us through our website.
- Usage data: Anonymous analytics data such as pages visited, time spent on site, and referral source.
- Cookies: We use essential cookies to ensure our website functions correctly. See section 4 for details.
3. How We Use Your Information
We use your information to:
- Respond to your enquiries and provide the services you request
- Improve our website and services
- Comply with legal obligations
We do not sell, trade, or share your personal information with third parties for marketing purposes.
4. Cookies
Our website uses essential cookies to remember your preferences (such as dark mode). We do not use tracking or advertising cookies. You can disable cookies in your browser settings, though this may affect site functionality.
5. Third-Party Services
Our website may use the following third-party services:
- Cloudflare: For hosting and content delivery. Cloudflare may collect anonymous performance data.
6. Data Retention
We retain contact form submissions for as long as necessary to respond to your enquiry and maintain business records. You can request deletion of your data at any time.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request a copy of your data in a portable format
8. Contact Us
If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:
Gremlin LTD, Moot House, Harlow, CM20 3AG